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Overall Service Features
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An important element in our business model is the strong
business relationships we develop with our customers. We do
this by personalizing our service and guiding our customers
at each phase in successfully integrating the new e-business
model with their off line business. |
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Product Features |
- Rezgateways products are provided as a Hosted (ASP
model) or In house managed solution (License).
For hosted service - no hardware, software, technical
staff is required by customers to operate and maintain
the service. Rezgateway maintains the service 24/7
and guarantees 99% uptime of the service. In the license
model, the customer will be responsible to operate
the system internally on their own hardware, which
should be managed and supported by their own IT department.
- Operate in a secure environment: Rezgateways hosted
solutions operate in a secure environment and are
hosted at leading data centers in the USA. We utilize
industry standard encryption technologies to communicate
and store sensitive data in our application.
- Highly customizable: Rezgateways solutions can be
customized to suit market conditions and business
practices of each customer.
- Scalability of the service: Rezgateways service
is highly scaleable. The systems were designed and
developed to ensure rapid scalability of the service
without affecting the ongoing operation.
- System features are constantly reviewed and updated:
Rezgateways products are constantly updated in order
to give our customers a competitive advantage in the
marketplace
- Short development time: Rezgateways technology,
architecture and the development processors enable
rapid delivery of customizations and new development
- Solutions built on leading edge technology: Rezgateways
products are based on multi tier Internet technology,
open architecture concept that is platform independent.
Systems are designed and developed on J2EE technologies
- Dedicated account officer: an account officer will
be assigned to each customer, he / she will be involved
from the requirements analysis stage, up until the
implementation and post live stage.
- Customer support: 24 / 7, 365 days: for hosted services.
- Ongoing training: Rezgateway is dedicated to providing
the necessary training and support on an ongoing basis
to ensure customers fully utilizes the features of
the Rezgateway system.
- Pay as you earn model: Rezgateways service fees
are the lowest in the industry.ility to any Hotel
system (property management, central reservations)
(via XML, Java interfaces)
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