An important element in our business model is the strong business relationships
we develop with our customers. We do this by personalizing
our service and guiding our customers at each phase in successfully
integrating the new e-business reservation software model
with their off line business.
Rezgateways products
are provided as a Hosted (ASP model) or In house
managed solution (License).
For hosted service - no hardware, software, technical
staff is required by customers to operate and maintain
the service. Rezgateway maintains the service 24/7
and guarantees 99% uptime of the service. In the
license model, the customer will be responsible to
operate the system internally on their own hardware,
which should be managed and supported by their own
IT department.
Operate in a secure environment: Rezgateways hosted solutions operate in
a secure environment and are hosted at leading data
centers in the USA. We utilize industry standard
encryption technologies to communicate and store
sensitive data in our application.
Highly customizable: Rezgateways hotel reservation software solutions can
be customized to suit market conditions and business
practices of each customer.
Scalability of the service: Rezgateways service is highly scaleable. The
systems were designed and developed to ensure rapid
scalability of the service without affecting the
ongoing operation.
System features are constantly reviewed and updated: Rezgateways products
are constantly updated in order to give our customers
a competitive advantage in the marketplace.
Short development time: Rezgateways technology, architecture and the development
processors enable rapid delivery of customizations
and new development
Solutions built on leading edge technology: Rezgateways products are based
on multi tier Internet technology, open architecture
concept that is platform independent. Systems are
designed and developed on J2EE technologies
Dedicated account officer: an account officer will be assigned to each customer,
he / she will be involved from the requirements analysis
stage, up until the implementation and post live
stage.
Customer support: 24 / 7, 365 days: for hosted services.
